Knowledge management and the coronavirus pandemic: an online discussion


  • Chris Zielinski University of Winchester


Knowledge management, infodemic, infodemiology, volume of information, velocity of information, multiple discourses


Between 30 March and mid-June 2020, the Knowledge Management for Development (KM4Dev) listserv was host to an online discussion on KM & Coronavirus, moderated by Chris Zielinski. Over 30 participants submitted some 80 contributions to the discussion. A Knowledge Café was held on 14 May 2020 in which the topic was further discussed ( The present paper seeks to organize this rich material thematically and summarize the discussions. The KM4Dev wiki contains the complete set of emails received ( The principal contributors to the discussion are named in this summary, and the full list of discussants is given in the acknowledgements.


Adhanom Ghebreyesus, T. 2020 quoted in Zarocostas, J., How to fight an infodemic, The Lancet World Report, 395 (10225), p 676, February 29, 2020 DOI:

Boyes, 2019. Active knowledge exchange with users and partners in open innovation: the case study of Xiaomi. Real KM, 21 June 2019 ( accessed 1 October 2020)

Chater, N. 2020. Facing up to the uncertainties of COVID-19. Nat Hum Behav 4, 439 (2020). accessed 1 October 2020)

Cummings, S., Suzanne Kiwanuka, Helen Gillman, Barbara Regeer. 2019. The future of knowledge brokering: perspectives from a generational framework of knowledge management for international development. Information Development Vol 35, Issue 5