Peer power in knowledge networking: the Change Management Forum experience in India

Authors

  • Vijaya Venkataraman
  • V. Srinivas Chary

Keywords:

water saniation and hygiene, urban areas, India, Change Management Forum, networks, information

Abstract

This paper describes a pioneering initiative in urban India, with respect to information networking and knowledge support for service delivery in the water, sanitation and hygiene (WASH) sector that has been impacting policy and practice. What makes the initiative unique is the model and processes it adopted ? the scale, support from the national government and a mechanism for the convergence of technical support of national and international agencies. This experience highlights the critical role of knowledge networking through peer exchange in bringing about sustainable changes in service delivery through the Change Management Forum, a network of cities and utilities on water and sanitation reforms.

References

DFID, 2001. Report on review of the MDSUPHO Training Programme. Quoted in Administrative Staff College of India and Water Engineering Development Centre, Proposal for Phase II of Change Management Forum under DFID Contract Number 000962 (MDSUPHO), 2002, India [internal document].
Farrington, R., 2004. Reform in the Indian water sector: a focus on the change management forum. MSc thesis, University of Cranfield, Silsoe.

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Published

2019-09-01

Issue

Vol. 7 No. 3 (2012): Indigenous Knowledge Technology Conference 2011

Section

Papers

License

The copyright of the articles published in this journal remains the property of the authors. For liability reasons, the title belongs to the Foundation for the Support of the Knowledge Management for Development Journal. The journal is published under a Creative Commons Attribution Non-Commercial Share Alike License. This journal is currently an open access journal as it has a funding model that does not charge readers or their institutions for access. From the BOAI definition [1] of "open access", we support the rights of users to "read, download, copy, distribute, print, search, or link to the full texts of these articles." However, some of the content (2009-2012) is only available on the Taylor and Francis website. Within the next few months, this issue too will become available on the OJS. [1] http://www.earlham.edu/~peters/fos/boaifaq.htm#openaccess