How to get a knowledge management strategy off the ground in West Africa
Keywords:knowledge management, organizational change, international organizations, UNESCO
AbstractThis story tells of the process to develop a knowledge management strategy in the regional office of the UN Educational, Scientific and Cultural Organization (UNESCO) in Dakar, Senegal, over the 2011-2014 period. Efforts to develop a KM strategy were based on colleagues, culture, change and communication. The approach is now being rolled out in other African regional offices.